Terms and conditions
The following terms and conditions apply to all deliveries. The terms apply in the absence of any other written agreements between you as a buyer and selskapet.
Price, payment and fees
We drive on a secure payment gateway called Quickpay. Through Quickpay we accept the following cards: Visa, Dankort, MasterCard, Maestro, Visa Electron.
Norsk MVA are included in all prices and all prices are quoted in NOK. We are registrered for VAT in Norway.
There are no card transaction fees.
We are responsible for all card transactions.
Delivery / shipping
We will send your order as soon as possible and it will be received in Norway within 1-3 business days (subject to a sudden sale of goods, in which case you will be notified). The amount of your purchase will be deducted first on your debit card when the order and credit card are validated.
You as buyer is responsible for the accuracy of your user data, otherwise a package will be returned to us. Always enter the name, street, house number, floor, country, etc. correctly.
Delivery of goods from selskapet is considered complete when the consumer has received the goods.
Selskapet is responsible for the goods sold until the customer has received it and are bought and delivered as DPP (delivered duty paid). Should any shipping problem occur, we will send an e-mail with information about a new delivery date.
The shipment with normal goods takes place with Bring (1-3 business days).You can easily track your package online using Track & Trace. When picking up your package, you must bring a valid photo ID.
The shipments with ADR regulated goods are grouped and sent as overpack from our Swedish warehouse (1-3 business days). You can easily track your package online using Track & Trace.
Cancellation (applies only to normal goods)
14 day return is always granted.
To do this, if you wish to take advantage of your right of withdrawal:
1) You must send an unambiguous notice that you wish to make your withdrawal right within 14 days after you received the item (s).
The easiest for both parties is if you send a clear notice that you will undo your purchase to our e-mail address with clear name of your name and address, customer number and order number. The important thing is that you clearly state your name, address, customer number and order number.
Once we have received your cancellation notice, we will send a confirmation email to you. It is your responsibility to purchase to prove that you have sent a cancellation message to us, so be aware that you will receive a confirmation email from us.
2) Then send the item back to our warehouse address as soon as possible and no later than 14 days after you sent the cancellation message.
Take care of the item in the shipping box that you received when you received the package.
Contact the nearest Postnord or Bring Norway postal office and deliver the item.
Please note that the return shipping costs are for you as a buyer.
When you regret a purchase, you are responsible for the item until it returns to the seller. This means that you should expect to pay if the product gets damaged or disappears during transport back to our warehouse.
3) Once we have received the return shipment and inspected it, the refund will be transferred to the used credit card.
Lacks and complaints
If you as a buyer will claim a defect, you must provide the seller with notice within a reasonable time.
If the defect is found to be defective, we will assess whether the defect can be rectified or a replacement must be made or a suitable discount be made in the purchase price. The purchase can be canceled if the defect is significant.
It is a condition for handling a defect or complaint that the buyer can present the invoice for the purchase of the item.
All goods are subject to 2 years right of complaint. One can thus advertise about the defects that were present when the item was sold. The burden of proof is with the purchaser after the first 6 months. Seller does not cover damage caused by physical abuse.
The data we collect is IP addresses, cookie identifiers and website activity.
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We assume no liability for sold goods, typos and spelling errors, price changes or changes from our suppliers and delays which selskapet has no control over. Laughing gas canisters may only be used for cooking in siphon bottles. Selskapet discourages all forms of abuse and selskapet disclaims any liability for improper use.